Mesh Security incident

Emails slow to process on US service

Minor Resolved View vendor source →

Mesh Security experienced a minor incident on February 26, 2024 affecting Inbound Email Security, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2024, 12:21 PM UTC
Resolved
Feb 26, 2024, 01:45 PM UTC
Duration
1h 23m
Detected by Pingoru
Feb 26, 2024, 12:21 PM UTC

Affected components

Inbound Email Security

Update timeline

  1. identified Feb 26, 2024, 12:21 PM UTC

    There are queues for inbound email on our US service. Our engineers have identified the issue and are working on implementing a fix.

  2. monitoring Feb 26, 2024, 01:22 PM UTC

    A fix has been deployed and we're currently monitoring. Message processing times have stabilised.

  3. resolved Feb 26, 2024, 01:45 PM UTC

    The issue is resolved. All components are fully operational.