Mesh Security incident

EU - Error when attempting to release subset of emails

Mesh Security experienced a minor incident on February 27, 2024 affecting MSP Hub, lasting 41m. The incident has been resolved; the full update timeline is below.

Started: Feb 27, 2024, 12:00 PM UTC
Resolved: Feb 27, 2024, 12:41 PM UTC
Duration: 41m
Detected by Pingoru: Feb 27, 2024, 12:00 PM UTC

Affected components

MSP Hub

Update timeline

identified Feb 27, 2024, 12:00 PM UTC

A number of emails are producing an error when attempting to release from the Live Email Tracker and Quarantine Digest. Our engineers have identified the root cause and are working on a fix. Thank you for your patience.
resolved Feb 27, 2024, 12:41 PM UTC

The issue has been resolved. All components are fully operational.