Mesh Security incident

Emails slow to process - US

Minor Resolved View vendor source →

Mesh Security experienced a minor incident on December 13, 2024 affecting Inbound Email Security, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 04:58 PM UTC
Resolved
Dec 13, 2024, 06:11 PM UTC
Duration
1h 12m
Detected by Pingoru
Dec 13, 2024, 04:58 PM UTC

Affected components

Inbound Email Security

Update timeline

  1. identified Dec 13, 2024, 04:58 PM UTC

    The team has identified a large spike in email traffic on our US infrastructure. Email delivery may be delayed but queues are clearing steadily.

  2. monitoring Dec 13, 2024, 05:51 PM UTC

    Queues have continued to decrease steadily and we are monitoring closely.

  3. resolved Dec 13, 2024, 06:11 PM UTC

    All services are now fully operational. Queue levels have returned to a normal level. We don't anticipate a reoccurrence but will continue to monitor closely.