Mesh Security incident
Mail Processing Delay - US Gateway Service
Mesh Security experienced a minor incident on February 18, 2025 affecting Inbound Email Security, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Email Security
Update timeline
- investigating Feb 18, 2025, 02:32 PM UTC
We are currently investigating this issue.
- identified Feb 18, 2025, 03:17 PM UTC
The issue has been identified and impacts a small subset of email which is still in a queue. We are working to resolve this issue. New email is being processed as normal.
- resolved Feb 18, 2025, 04:05 PM UTC
The small queue of emails has now cleared. All emails are processing as normal. Thank you for your patience while we worked on this issue.