Mesh Security incident

Slow performance of portal - EU service

Notice Resolved View vendor source →

Mesh Security experienced a notice incident on March 26, 2025 affecting MSP Hub, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 03:42 PM UTC
Resolved
Mar 26, 2025, 07:18 PM UTC
Duration
3h 36m
Detected by Pingoru
Mar 26, 2025, 03:42 PM UTC

Affected components

MSP Hub

Update timeline

  1. investigating Mar 26, 2025, 03:42 PM UTC

    We are investigating the slow performance of the portal on our EU service. Email processing is not impacted.

  2. resolved Mar 26, 2025, 07:18 PM UTC

    The team have made some changes to mitigate the performance issues experienced with the LET