Mesh Security Outage History

Mesh Security is up right now

Mesh Security had 17 outages in the last 2 years totaling 39h 32m of downtime — averaging 0.7 incidents per month.

There were 17 Mesh Security outages since October 29, 2025 totaling 39h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.emailsecurity.app

Minor September 4, 2026

Slow Delivery Inbound to Office 365

Detected by Pingoru
Sep 04, 2026, 10:09 AM UTC
Resolved
Sep 04, 2026, 03:12 PM UTC
Duration
5h 3m
Affected: Inbound Email SecurityOutbound Email Security
Timeline · 5 updates
  1. investigating Sep 04, 2026, 10:09 AM UTC

    We're seeing slower delivery into O365 for Mesh customers. We're currently investigating.

  2. investigating Sep 04, 2026, 10:37 AM UTC

    Outbound Relay also appears to be affected. Only for traffic going to Office 365

  3. identified Sep 04, 2026, 11:12 AM UTC

    This appears to be related to an ongoing issue on Microsoft 365s infrastructure. It can be tracked via the below link. https://admin.cloud.microsoft/?#/servicehealth/:/alerts/EX1467029

  4. monitoring Sep 04, 2026, 01:00 PM UTC

    We're beginning to see improvements with delivery into Microsoft 365's infrastructure. We are still seeing some messages being given a deferral by them. They have acknowledged the issue publicly and that they are applying mitigations. We'll continue to monitor and post updates. https://x.com/MSFT365Status

  5. resolved Sep 04, 2026, 03:12 PM UTC

    We're no longer observing live deferred events. We're continuing to monitor the situation.

Read the full incident report →

Minor July 29, 2026

[EU] Login Error

Detected by Pingoru
Jul 29, 2026, 10:05 AM UTC
Resolved
Jul 29, 2026, 01:00 PM UTC
Duration
2h 54m
Affected: MSP Hub
Timeline · 2 updates
  1. investigating Jul 29, 2026, 10:05 AM UTC

    Some partners have reported an error when attempting to login. Our development team is investigating and we will provide an update as soon as possible.

  2. resolved Jul 29, 2026, 01:00 PM UTC

    Our development pushed a hotfix to production and login is now functioning as intended.

Read the full incident report →

Minor July 24, 2026

Slow Portal Performance & Email Delivery [EU]

Detected by Pingoru
Jul 24, 2026, 09:19 AM UTC
Resolved
Jul 24, 2026, 11:03 AM UTC
Duration
1h 43m
Affected: Inbound Email SecurityMSP Hub
Timeline · 4 updates
  1. investigating Jul 24, 2026, 09:19 AM UTC

    We are investigating slow performance of the portal on our EU service. Email processing is not impacted.

  2. investigating Jul 24, 2026, 09:29 AM UTC

    We have identified performance issues on our mail servers which is impacting email delivery. The team is investigating the root cause and we will provide an update as soon as possible.

  3. monitoring Jul 24, 2026, 09:58 AM UTC

    We have implemented a fix and are currently monitoring performance. Email is now flowing, however, emails received during the performance degradation window may have received a 450 rejection message. This 450 code informs senders to temporarily back off and retry delivery at a later time. As a result, there may be delay receiving certain emails. Please note that the time frame for a retry is decided by the sender's infrastructure and is not controlled by Mesh.

  4. resolved Jul 24, 2026, 11:03 AM UTC

    Changes have remained stable and email latency is normal. Thank you for your patience.

Read the full incident report →

Minor May 29, 2026

[US Infrastructure] Slow Email Delivery

Detected by Pingoru
May 29, 2026, 03:01 PM UTC
Resolved
May 29, 2026, 03:46 PM UTC
Duration
44m
Affected: Inbound Email Security
Timeline · 2 updates
  1. identified May 29, 2026, 03:01 PM UTC

    We are aware of some inbound emails delivery delays on our US infrastructure. Our team is investigating.

  2. resolved May 29, 2026, 03:46 PM UTC

    Email queues have cleared and latency has returned to normal. Thank you for your patience.

Read the full incident report →

Minor May 27, 2026

[EU Outbound] Slow Email Delivery

Detected by Pingoru
May 27, 2026, 09:42 AM UTC
Resolved
May 27, 2026, 10:21 AM UTC
Duration
39m
Affected: Outbound Email Security
Timeline · 2 updates
  1. investigating May 27, 2026, 09:42 AM UTC

    We have identified email delays on our outbound EU infrastructure. Inbound delivery is not impacted. We will provide a status update as soon as possible.

  2. resolved May 27, 2026, 10:21 AM UTC

    Queues have cleared and latency has returned to normal. Thank you for your patience.

Read the full incident report →

Minor May 26, 2026

[US Infrastructure] Emails slow to process

Detected by Pingoru
May 26, 2026, 03:01 PM UTC
Resolved
May 26, 2026, 03:59 PM UTC
Duration
57m
Affected: Inbound Email Security
Timeline · 2 updates
  1. identified May 26, 2026, 03:01 PM UTC

    We have identified minor email delays on our US infrastructure. We will provide a status update as soon as possible.

  2. resolved May 26, 2026, 03:59 PM UTC

    Email processing times have returned to normal and queues have cleared. Thank you for your patience.

Read the full incident report →

Minor May 21, 2026

Emails slow to process - EU

Detected by Pingoru
May 21, 2026, 09:32 AM UTC
Resolved
May 21, 2026, 10:22 AM UTC
Duration
49m
Affected: Inbound Email Security
Timeline · 2 updates
  1. identified May 21, 2026, 09:32 AM UTC

    We are currently investigating short email delays. We will post an update as soon as possible.

  2. resolved May 21, 2026, 10:22 AM UTC

    Queue times have returned to normal. Thank you for your patience.

Read the full incident report →

Notice April 24, 2026

Detection Engine Issue

Detected by Pingoru
Apr 24, 2026, 07:48 PM UTC
Resolved
Apr 24, 2026, 09:18 PM UTC
Duration
1h 29m
Affected: Inbound Email SecurityInbound Email Security
Timeline · 3 updates
  1. investigating Apr 24, 2026, 07:48 PM UTC

    We are currently investigating an issue impacting our detection engine which is resulting in some emails incorrectly receiving a phishing verdict.

  2. monitoring Apr 24, 2026, 08:35 PM UTC

    A fix has been implemented and we are monitoring.

  3. resolved Apr 24, 2026, 09:18 PM UTC

    The issue has been fixed as of 3pm Eastern Time. Unfortunately, we do not have a mechanism to automatically release those emails that were incorrectly given a phishing verdict. Thank you for your patience while we worked through this.

Read the full incident report →

Minor April 23, 2026

Slow Email Delivery - Inbound US

Detected by Pingoru
Apr 23, 2026, 03:44 PM UTC
Resolved
Apr 23, 2026, 04:57 PM UTC
Duration
1h 13m
Affected: Inbound Email Security
Timeline · 3 updates
  1. investigating Apr 23, 2026, 03:44 PM UTC

    We are currently investigating some inbound delivery queues on our US infrastructure. We will provide an update as soon as possible.

  2. monitoring Apr 23, 2026, 04:18 PM UTC

    Queue volume is dropping steadily and the infrastructure team is monitoring performance.

  3. resolved Apr 23, 2026, 04:57 PM UTC

    Inbound queues have cleared and delivery times have returned to normal. Thank you for your patience.

Read the full incident report →

Minor March 25, 2026

Email Delays Inbound - EU

Detected by Pingoru
Mar 25, 2026, 08:48 AM UTC
Resolved
Mar 25, 2026, 11:56 AM UTC
Duration
3h 7m
Affected: Inbound Email Security
Timeline · 4 updates
  1. investigating Mar 25, 2026, 08:48 AM UTC

    We are currently investigating this issue.

  2. identified Mar 25, 2026, 09:03 AM UTC

    We have identified the issue and a fix has been implemented.

  3. monitoring Mar 25, 2026, 10:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 25, 2026, 11:56 AM UTC

    Queue times have returned to normal. We're continuing to monitor.

Read the full incident report →

Minor March 24, 2026

Slow Email Delivery - Inbound EU

Detected by Pingoru
Mar 24, 2026, 09:47 AM UTC
Resolved
Mar 24, 2026, 11:26 AM UTC
Duration
1h 38m
Affected: Inbound Email Security
Timeline · 3 updates
  1. investigating Mar 24, 2026, 09:47 AM UTC

    We are currently investigating some inbound delivery queues on our EU infrastructure.

  2. identified Mar 24, 2026, 10:30 AM UTC

    The team has identified the root cause and is working on a fix.

  3. resolved Mar 24, 2026, 11:26 AM UTC

    Message processing has returned to normal and all queues have cleared. We will continue to monitor.

Read the full incident report →

Minor March 13, 2026

[EU] Email Processing Delays

Detected by Pingoru
Mar 13, 2026, 10:07 AM UTC
Resolved
Mar 13, 2026, 10:47 AM UTC
Duration
39m
Affected: Inbound Email SecurityOutbound Email SecurityMSP Hub
Timeline · 2 updates
  1. identified Mar 13, 2026, 10:07 AM UTC

    The team has identified an issue causing some inbound email delivery delays. A fix is being deployed shortly.

  2. resolved Mar 13, 2026, 10:47 AM UTC

    The issue has been resolved and email delivery has returned to normal.

Read the full incident report →

Minor February 13, 2026

Email Processing Delays - US

Detected by Pingoru
Feb 13, 2026, 02:19 PM UTC
Resolved
Feb 13, 2026, 03:54 PM UTC
Duration
1h 34m
Affected: Inbound Email Security
Timeline · 3 updates
  1. investigating Feb 13, 2026, 02:19 PM UTC

    Our infrastructure team has identified some email processing delays on our US service.

  2. monitoring Feb 13, 2026, 03:00 PM UTC

    Queues have returned to normal and we are monitoring system stability.

  3. resolved Feb 13, 2026, 03:54 PM UTC

    We are marking this incident as resolved but will continue to monitor closely.

Read the full incident report →

Minor January 27, 2026

Emails slow to process on Mesh 365 (US only)

Detected by Pingoru
Jan 27, 2026, 11:12 PM UTC
Resolved
Jan 28, 2026, 12:36 AM UTC
Duration
1h 23m
Affected: Inbound Email Security
Timeline · 2 updates
  1. investigating Jan 27, 2026, 11:12 PM UTC

    We are currently investigating an issue where emails are slow to process on Mesh 365 on our US service. Mesh Gateway and Mesh Unified is not impacted.

  2. resolved Jan 28, 2026, 12:36 AM UTC

    The issue has been addressed and mails are processing as normal on Mesh 365. We will continue to monitor. Thank you for your patience while we worked on this.

Read the full incident report →

Minor January 23, 2026

Slow Message Delivery to Microsoft Services

Detected by Pingoru
Jan 23, 2026, 06:31 AM UTC
Resolved
Jan 23, 2026, 02:36 PM UTC
Duration
8h 5m
Affected: Inbound Email Security
Timeline · 3 updates
  1. monitoring Jan 23, 2026, 06:31 AM UTC

    Spoke too soon. Apologies for the miscommunication. Outbound processing queues have returned to normal. There is still a heavy queue Inbound on the US infrastructure with delivery into 365 static. Microsoft are reporting that all services are operational we will continue to monitor ...

  2. monitoring Jan 23, 2026, 07:51 AM UTC

    We expect all messages to be delivered in ~30 mins. New emails are being delivered as normal.

  3. resolved Jan 23, 2026, 02:36 PM UTC

    Mail delivery is functioning as expected. We're continuing to monitor the situation. We're closing out this status.

Read the full incident report →

Minor October 31, 2025

Slow Mail Processing - US

Detected by Pingoru
Oct 31, 2025, 01:38 PM UTC
Resolved
Oct 31, 2025, 05:39 PM UTC
Duration
4h
Affected: Inbound Email Security
Timeline · 2 updates
  1. monitoring Oct 31, 2025, 01:38 PM UTC

    We're observing slow mail processing on the US infrastructure.

  2. resolved Oct 31, 2025, 05:39 PM UTC

    Mail processing queues have returned to normal. We're continuing to monitor our infrastructure. For now everything is operational. There is a maintenance window in Azure this evening which we believe will resolve the the underlying throughput issue within their Networks.

Read the full incident report →

Minor October 30, 2025

Emails slow to process - US

Detected by Pingoru
Oct 30, 2025, 01:34 PM UTC
Resolved
Oct 30, 2025, 05:01 PM UTC
Duration
3h 26m
Affected: Inbound Email Security
Timeline · 2 updates
  1. monitoring Oct 30, 2025, 01:34 PM UTC

    We're observing a recurrence of the issue on Azure whereby emails are slow to process on the US infrastructure. We're currently monitoring the situation and have reached out to Microsoft for a status update.

  2. resolved Oct 30, 2025, 05:01 PM UTC

    Mail processing queues have returned to normal. We're continuing to monitor our infrastructure. For now everything is operational.

Read the full incident report →