MeridianLink experienced a minor incident on November 17, 2025 affecting Consumer App Operational Status, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
Consumer App Operational Status
Update timeline
- investigating Nov 17, 2025, 03:57 PM UTC
We are currently investigating this issue.
- investigating Nov 17, 2025, 05:01 PM UTC
Development reports normal response on the ST server. If you have an open case related to these servers, please update your case with confirmation.
- investigating Nov 17, 2025, 05:51 PM UTC
Development reports normal response on the Live server. If you have an open case related to these servers, please update your case with confirmation.
- monitoring Nov 17, 2025, 05:52 PM UTC
Development reports normal response on all servers. If you have an open case related to these servers, please update your case with confirmation.
- resolved Nov 17, 2025, 06:58 PM UTC
This incident has been resolved.