MeridianLink incident
ML Consumer/Opening - 3rd Party Integrations Using Cloudflare May See Disruptions in Services
MeridianLink experienced a minor incident on November 18, 2025 affecting Consumer App - Other Partner Integrations, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 02:55 PM UTC
Users are reporting issues with some integrations in our system and these integrations may be using Cloudflare. Cloudflare has acknowledged the issue are and working to remedy it. Side effects may be felt thru their full resolution. https://www.cloudflarestatus.com/
- monitoring Nov 18, 2025, 02:56 PM UTC
We are monitoring Cloudflare's site for status.
- monitoring Nov 18, 2025, 05:00 PM UTC
Latest updates from Cloudflare: Update - We continue to see errors drop as we work through services globally and clearing remaining errors and latency. Nov 18, 2025 - 16:46 UTC Update - We continue to see errors and latency improve but still have reports of intermittent errors. The team continues to monitor the situation as it improves, and looking for ways to accelerate full recovery. Nov 18, 2025 - 16:27 UTC
- resolved Nov 18, 2025, 06:38 PM UTC
Latest update from Cloudflare - we will be marking this as resolved on our end: Update - Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network. Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time. At this point, it is considered safe to re-enable any Cloudflare services that were temporarily disabled during the incident. We will provide a final update once our investigation is complete. Nov 18, 2025 - 17:44 UTC