MeridianLink incident

DecisionLender 4 - Documents in Review Tab won't delete

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on November 19, 2025 affecting DecisionLender4 Reporting DBS, lasting 9h 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 07:17 PM UTC
Resolved
Nov 20, 2025, 05:14 AM UTC
Duration
9h 57m
Detected by Pingoru
Nov 19, 2025, 07:17 PM UTC

Affected components

DecisionLender4 Reporting DBS

Update timeline

  1. investigating Nov 19, 2025, 07:17 PM UTC

    Some users have reported that they are not able to delete attachments under the "Attached Documents" tab under Review section. Users attempted to delete the docs individually with the delete icon, as well as using the check box for multiple docs, unfortunately, both were unsuccessful.

  2. identified Nov 19, 2025, 07:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 19, 2025, 11:58 PM UTC

    A fix has been implemented in Demo and monitoring it.

  4. resolved Nov 20, 2025, 05:14 AM UTC

    This incident has been resolved.