MeridianLink incident

ML Consumer/Opening - CS and ES Server Latency Reports

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on November 21, 2025 affecting Consumer App Operational Status, lasting 7h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 05:22 PM UTC
Resolved
Nov 22, 2025, 12:33 AM UTC
Duration
7h 10m
Detected by Pingoru
Nov 21, 2025, 05:22 PM UTC

Affected components

Consumer App Operational Status

Update timeline

  1. investigating Nov 21, 2025, 05:22 PM UTC

    Clients are reporting experiencing intermittent slowness on both the CS and ES servers. We are currently looking into this on our end.

  2. monitoring Nov 21, 2025, 07:03 PM UTC

    The CS and ES environments have been restored to normal. Our technical team is actively monitoring server health to ensure stability and prevent further issues.

  3. resolved Nov 22, 2025, 12:33 AM UTC

    This incident has been resolved.