MeridianLink incident

MCL (Mortgage Credit Link) issue with credit card payments

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on November 25, 2025 affecting Mortgage Credit Link App Operational Status and InstaScreen Operational Status and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 03:16 PM UTC
Resolved
Nov 25, 2025, 04:42 PM UTC
Duration
1h 26m
Detected by Pingoru
Nov 25, 2025, 03:16 PM UTC

Affected components

Mortgage Credit Link App Operational StatusInstaScreen Operational StatusMortgage Credit Link Credit IntegrationsConsumer App Credit ReportsMortgage App LOSInstaScreen Partner IntegrationsQuickApp Pro/QuickLease Pro Operational StatusMortgage App Integrations

Update timeline

  1. investigating Nov 25, 2025, 03:16 PM UTC

    MeridianLink is aware of an MCL issue with credit card payments not processing. This issue began on 11/24/25 around 5:19 PM PST for all vendors. This impacts users IF they order credit reports with the requirement to pay by CCP at the time of order; it will cause orders to fail. Development is aware and is looking into it. We will keep you posted once we have an update.

  2. monitoring Nov 25, 2025, 04:22 PM UTC

    Development has addressed this issue. We are monitoring the results.

  3. resolved Nov 25, 2025, 04:42 PM UTC

    This incident has been resolved.