MeridianLink incident

ML Consumer/Opening - CS Preapproval App Errors

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on December 2, 2025 affecting Consumer App Underwriting & Pricing Engine, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 03:38 PM UTC
Resolved
Dec 02, 2025, 05:16 PM UTC
Duration
1h 37m
Detected by Pingoru
Dec 02, 2025, 03:38 PM UTC

Affected components

Consumer App Underwriting & Pricing Engine

Update timeline

  1. investigating Dec 02, 2025, 03:38 PM UTC

    Users are reporting receiving an error on Preapproval apps. Users are seeing an error that says "The prequalification process could not be completed for the following reasons: Exception has been thrown by the target of an invocation"

  2. monitoring Dec 02, 2025, 04:01 PM UTC

    We've implemented a fix and clients are reporting that the issues seem to be resolved. We will continue monitoring.

  3. resolved Dec 02, 2025, 05:16 PM UTC

    This incident has been resolved.