MeridianLink incident

MeridianLink PriceMyLoan ratesheet processing delays

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on January 20, 2026 affecting OpenClose and Mortgage Access and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 05:10 PM UTC
Resolved
Jan 20, 2026, 05:53 PM UTC
Duration
43m
Detected by Pingoru
Jan 20, 2026, 05:10 PM UTC

Affected components

OpenCloseMortgage AccessMortgage App Pricing Engine (PML)

Update timeline

  1. investigating Jan 20, 2026, 05:10 PM UTC

    The pricing engine, PriceMyLoan, is experiencing rate sheet processing delays. Our engineers are looking into the issue. This impacts rates for customers using pricing in the following products: MeridianLink Mortgage, Mortgage Access, OpenClose.

  2. resolved Jan 20, 2026, 05:53 PM UTC

    Today's rates are now available. This issue has been resolved.