MeridianLink experienced a major incident on January 20, 2026 affecting Mortgage App Pricing Engine (PML), lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Mortgage App Pricing Engine (PML)
Update timeline
- investigating Jan 20, 2026, 05:29 PM UTC
We are currently investigating this issue.
- investigating Jan 20, 2026, 05:31 PM UTC
We are continuing to investigate this issue.
- investigating Jan 20, 2026, 05:45 PM UTC
We are currently investigating the cause and processing rates as they come.
- monitoring Jan 20, 2026, 05:58 PM UTC
We see that the Rate sheets are processed now
- monitoring Jan 20, 2026, 05:58 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 20, 2026, 05:58 PM UTC
This incident has been resolved.