MeridianLink incident

ML Insight - Data Refresh Delay - Large Clients Affected Only

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on January 29, 2026 affecting Data Refresh, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 02:26 PM UTC
Resolved
Jan 29, 2026, 07:10 PM UTC
Duration
4h 43m
Detected by Pingoru
Jan 29, 2026, 02:26 PM UTC

Affected components

Data Refresh

Update timeline

  1. investigating Jan 29, 2026, 02:26 PM UTC

    We are investigating a delay in the data refresh for January 29, 2026. This is only affecting larger institutions on the platform; all other data points are refreshed for other clients.

  2. identified Jan 29, 2026, 03:21 PM UTC

    We’re applying the final fixes, and Insight should be refreshed within the next ~3 hours.

  3. resolved Jan 29, 2026, 07:10 PM UTC

    This incident has been resolved.