MeridianLink incident

Decision Lender 4 Production– User Access Issue (Multiple Clients Impacted)

Major Resolved View vendor source →

MeridianLink experienced a major incident on February 6, 2026 affecting DecisionLender4 App Operational Status, lasting 5h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 03:13 PM UTC
Resolved
Feb 06, 2026, 08:48 PM UTC
Duration
5h 34m
Detected by Pingoru
Feb 06, 2026, 03:13 PM UTC

Affected components

DecisionLender4 App Operational Status

Update timeline

  1. investigating Feb 06, 2026, 03:13 PM UTC

    Multiple clients are experiencing access issues, with the application spinning and resulting in 504 Gateway Time‑Out errors.

  2. monitoring Feb 06, 2026, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 06, 2026, 08:48 PM UTC

    This incident has been resolved.