MeridianLink incident

ML Consumer/Opening Insight - Data Refresh Delay

Minor Resolved View vendor source →

MeridianLink experienced a minor incident on April 21, 2026 affecting Data Refresh, lasting 20h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 06:45 PM UTC
Resolved
Apr 22, 2026, 03:18 PM UTC
Duration
20h 32m
Detected by Pingoru
Apr 21, 2026, 06:45 PM UTC

Affected components

Data Refresh

Update timeline

  1. investigating Apr 21, 2026, 06:45 PM UTC

    We are experiencing a temporary data refresh delay. The technical team is actively working on the issue and we will share an update as soon as it’s resolved.

  2. resolved Apr 22, 2026, 03:18 PM UTC

    The issue affecting Insight data refresh has been resolved, and all services are operating normally. Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.