Meridian experienced a critical incident on March 28, 2022 affecting MzeroManage Kiosk Alarm Notifier, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
MzeroManage Kiosk Alarm Notifier
Update timeline
- identified Mar 28, 2022, 08:13 PM UTC
An incident has been identified which prevents emails from being sent from Meridian notification services as a result of differing environments. Meridian is investigating setting up a new email relay service (SES) between our server and the internet to satisfy new hosting requirements. We do not currently have an ETA on the time to setup SES.
- resolved Mar 29, 2022, 12:10 AM UTC
This incident has been resolved.