Meridian experienced a notice incident on March 29, 2022 affecting Voice and Video Conference, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Voice and Video Conference
Update timeline
- investigating Mar 29, 2022, 11:52 AM UTC
Engineers are investigating silent call channels being detected in some calls after the datacenter migration.
- monitoring Mar 29, 2022, 01:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 29, 2022, 01:24 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 29, 2022, 01:34 PM UTC
Full bi-directional communication has been verified. Closing the issue.