Meridian incident

Data Processing Delays - Reporting Tools Affected

Minor Resolved View vendor source →

Meridian experienced a minor incident on December 27, 2023 affecting MzeroManage Portal Website and MzeroManage Kiosk Reporting Endpoint and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2023, 05:14 PM UTC
Resolved
Dec 27, 2023, 08:50 PM UTC
Duration
3h 35m
Detected by Pingoru
Dec 27, 2023, 05:14 PM UTC

Affected components

MzeroManage Portal WebsiteMzeroManage Kiosk Reporting EndpointMzeroManage View

Update timeline

  1. investigating Dec 27, 2023, 05:14 PM UTC

    We have detected an issue in our data processing infrastructure, which will cause lags in the reporting tools for some customers.

  2. monitoring Dec 27, 2023, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 27, 2023, 08:50 PM UTC

    This incident has been resolved.