Meridian experienced a major incident on February 16, 2022 affecting MzeroPay and MzeroManage Portal Website and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
MzeroPayMzeroManage Portal WebsiteInterAct (youspoutit.com)MzeroManage Kiosk Transfers ServiceMzeroManage Kiosk Alarm NotifierMzeroManage Kiosk Reporting Endpoint
Update timeline
- identified Feb 16, 2022, 12:33 AM UTC
Our engineers are tracking an outage of the proxy services at mzeronet.com and manage.meridiankiosks.com.
- identified Feb 16, 2022, 12:34 AM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 16, 2022, 12:51 AM UTC
This incident has been resolved.