Meridian incident

Mzero Authentication Server Outage

Major Resolved View vendor source →

Meridian experienced a major incident on May 6, 2022 affecting MzeroPay and MzeroManage View, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2022, 04:50 PM UTC
Resolved
May 06, 2022, 05:58 PM UTC
Duration
1h 7m
Detected by Pingoru
May 06, 2022, 04:50 PM UTC

Affected components

MzeroPayMzeroManage View

Update timeline

  1. identified May 06, 2022, 04:50 PM UTC

    We've identified an issue with our authentication servers that are causing login failures to Manage View as well as some Payment and Lockers app configurations. Our engineers are investigating.

  2. resolved May 06, 2022, 05:58 PM UTC

    This incident has been resolved.