Meridian experienced a major incident on October 11, 2022 affecting Voice and Video Conference, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Voice and Video Conference
Update timeline
- identified Oct 11, 2022, 04:48 PM UTC
Our upstream Voice Trunking Provider has provided Meridian an Incident Report that may affect outbound voice calls through Meridian's Voice solution if you use our hosted offering. Customers with direct PBX integrations would not be affected.
- resolved Oct 11, 2022, 06:01 PM UTC
Upstream Trucking provider indicates the timeout errors observed over TNX in North America has been resolved and is operating normally at this time.