Meridian incident

MzeroPay - TSYS Degraded Performance

Minor Resolved View vendor source →

Meridian experienced a minor incident on April 4, 2023 affecting MzeroPay, lasting 6h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2023, 03:25 PM UTC
Resolved
Apr 04, 2023, 10:18 PM UTC
Duration
6h 53m
Detected by Pingoru
Apr 04, 2023, 03:25 PM UTC

Affected components

MzeroPay

Update timeline

  1. identified Apr 04, 2023, 03:25 PM UTC

    Meridian has been notified there is a potential that some merchants maybe experiencing an interruption in payment processing services to TSYS. Our upstream providers are internally investigating to determine the cause and scope of the interruption.

  2. identified Apr 04, 2023, 07:10 PM UTC

    We are continuing to monitor our upstream provider for updates with regards to TSYS degraded performance.

  3. resolved Apr 04, 2023, 10:18 PM UTC

    This incident has been resolved.