Meridian incident

Degraded Performance due to High Database Connection Rate

Minor Resolved View vendor source →

Meridian experienced a minor incident on July 23, 2024 affecting MzeroManage Portal Website and MzeroManage View, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 04:55 PM UTC
Resolved
Jul 23, 2024, 05:45 PM UTC
Duration
50m
Detected by Pingoru
Jul 23, 2024, 04:55 PM UTC

Affected components

MzeroManage Portal WebsiteMzeroManage View

Update timeline

  1. identified Jul 23, 2024, 04:55 PM UTC

    Meridian has identified a high number of connections to our database cluster started at 12:33 PM EST, and we have taken steps to mitigate the issue. Service should return to normal shortly.

  2. monitoring Jul 23, 2024, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2024, 05:45 PM UTC

    This incident has been resolved.