Meridian incident

Data Processing Delays - Reporting Tools Affected

Minor Resolved View vendor source →

Meridian experienced a minor incident on January 4, 2025 affecting MzeroManage Kiosk Alarm Notifier and MzeroManage Kiosk Reporting Endpoint, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2025, 11:18 PM UTC
Resolved
Jan 05, 2025, 01:36 AM UTC
Duration
2h 17m
Detected by Pingoru
Jan 04, 2025, 11:18 PM UTC

Affected components

MzeroManage Kiosk Alarm NotifierMzeroManage Kiosk Reporting Endpoint

Update timeline

  1. identified Jan 04, 2025, 11:18 PM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

  2. monitoring Jan 04, 2025, 11:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 05, 2025, 01:36 AM UTC

    This incident has been resolved.