Mention had 11 outages in the last 2 years totaling 341h 57m of downtime — averaging 0.5 incidents per month.
There were 11 Mention outages since July 9, 2024 totaling 341h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.
Multiple users have reported an issue with their mentions feed not displaying posts / articles. Our team is investigating the issue.
The incident has been resolved.
Our review page monitoring is currently unavailable, and new reviews are not syncing to the Feed. We are working on resolving the incident.
This incident has been resolved. New reviews will arrive in the Feed.
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
We are continuing to investigate this issue.
Tiktok, Pinterest, and Youtube data is fetching again. Several hours of delay for the system to refresh is expected.
An issue has been spotted that is preventing LinkedIN posts from being scheduled, and LinkedIN social accounts from being added to the platform. Our team is investigating the issue.
The incident has been resolved.
We are investigating app and API instability.
A planned maintenance has created unexpected API instability from 06/10/2025 12:03:24 AM to 12:15:24 AM \(CET\).
We are experiencing an outage of our review page source monitoring. Any data missed during this time should not be permanently lost. We will have more information soon.
Our team has deployed a fix, and review mentions should return in under 24 hours.
The incident has been resolved, and reviews will backfill into the relevant alerts.
The X API is reporting a high rate error. This is could affect our mentions flow and some parts of the app. We are monitoring the incident.
The X API is reporting fewer errors. We are monitoring the situation.
The webapp and the API where down
Our webapp and API where down around 30 min due to a network issue in our hosting provider
Several users reported the inability to add Twitter monitored pages. The incident was live for less than 24 hours, and normal service has been restored
We are currently experiencing an issue with our quota counting system. If you are experiencing an issue with your quota, please reach out to [email protected]
Quota counting issue has been fixed on Oct 23rd at 5:00PM UTC
This incident has been resolved.
Our Twitter Data source is currently down since 10h42 (GMT+2) We are working on restoring the connection as soon as possible.
Our twitter data source is working again since 11th july 2AM