Mention incident

Data Processing Delays on Tiktok/Pinterest/Youtube

Minor Resolved View vendor source →

Mention experienced a minor incident on October 9, 2025 affecting App, lasting 3d 21h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 03:24 PM UTC
Resolved
Oct 13, 2025, 12:48 PM UTC
Duration
3d 21h
Detected by Pingoru
Oct 09, 2025, 03:24 PM UTC

Affected components

App

Update timeline

  1. investigating Oct 09, 2025, 03:24 PM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

  2. investigating Oct 13, 2025, 06:19 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 13, 2025, 12:48 PM UTC

    Tiktok, Pinterest, and Youtube data is fetching again. Several hours of delay for the system to refresh is expected.