MendMD incident

Scan processing performance degradation

Minor Resolved View vendor source →

MendMD experienced a minor incident on June 6, 2023 affecting Scans Processing and Scans Processing and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2023, 06:49 PM UTC
Resolved
Jun 06, 2023, 07:45 PM UTC
Duration
56m
Detected by Pingoru
Jun 06, 2023, 06:49 PM UTC

Affected components

Scans ProcessingScans ProcessingScans ProcessingScans ProcessingScans ProcessingScans Processing

Update timeline

  1. investigating Jun 06, 2023, 06:49 PM UTC

    Dear customers and partners, We are experiencing performance issues with scan processing. As a result, you might witness a delay in seeing scan results in Mend UI. Kindly note that we are investigating this issue and will continue to post updates as we progress. We apologize for this temporary service disruption. Katerina Ozerova Support Manager Mend.io

  2. resolved Jun 06, 2023, 07:45 PM UTC

    Dear customers and partners, The performance issue with scan processing has been resolved. We apologize for this temporary service disruption. Katerina Ozerova Support Manager Mend.io