MendMD incident

SAST scan issues on saas-eu.whitesourcesoftware.com

Critical Resolved View vendor source →

MendMD experienced a critical incident on April 1, 2026 affecting SAST, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 03:04 AM UTC
Resolved
Apr 01, 2026, 07:42 AM UTC
Duration
4h 38m
Detected by Pingoru
Apr 01, 2026, 03:04 AM UTC

Affected components

SAST

Update timeline

  1. identified Apr 01, 2026, 03:04 AM UTC

    We are currently experiencing a database issue affecting SAST functionality on saas-eu.whitesourcesoftware.com. Impact: SAST scans and related features are temporarily unavailable. Status: The issue has been identified and our infrastructure provider is actively working on a resolution. We will provide updates as the situation progresses. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Apr 01, 2026, 03:19 AM UTC

    SAST DB is operational and shortly all SAST functionalities should be fully working

  3. monitoring Apr 01, 2026, 03:20 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 01, 2026, 07:42 AM UTC

    After extended monitoring period we can confirm SAST functionalities are fully restored and functional.