MendMD incident

Mend.io - Unified Agent Scanning Failures

Notice Resolved View vendor source →

MendMD experienced a notice incident on February 11, 2024 affecting Scans Processing and Scans Processing and 1 more component, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2024, 02:32 PM UTC
Resolved
Feb 11, 2024, 06:29 PM UTC
Duration
3h 56m
Detected by Pingoru
Feb 11, 2024, 02:32 PM UTC

Affected components

Scans ProcessingScans ProcessingScans ProcessingScans ProcessingScans ProcessingScans Processing

Update timeline

  1. identified Feb 11, 2024, 02:32 PM UTC

    Dear customers and partners. We experienced a temporary issue affecting ​Unified Agent scan processing in all environments. Kindly note that we have identified the root cause and are working on a resolution. We apologize for this temporary service disruption. Sincerely, Mend Technical Support

  2. identified Feb 11, 2024, 02:33 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 11, 2024, 06:29 PM UTC

    Dear customers and partners, The incident has been resolved. We apologize for the temporary service disruption. Mend Technical Support