MendMD experienced a minor incident on July 15, 2024 affecting Scans Processing, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Scans Processing
Update timeline
- investigating Jul 15, 2024, 07:43 AM UTC
We are currently experiencing delays in processing scans. Our team is actively working to resolve this issue. Please expect a longer than usual wait time for scan results. We apologize for any inconvenience and appreciate your patience.
- monitoring Jul 15, 2024, 08:00 AM UTC
Our team has identified the cause of the delay and implemented a fix. We are now monitoring the system closely to ensure that it is performing as expected. We appreciate your continued patience and apologize for any inconvenience.
- monitoring Jul 15, 2024, 08:01 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 15, 2024, 08:19 AM UTC
This incident has been resolved.