MendMD incident

SCA scans delays in app.whitesourcesoftware.com

Minor Resolved View vendor source →

MendMD experienced a minor incident on October 21, 2024 affecting Scans Processing, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 01:48 PM UTC
Resolved
Oct 21, 2024, 02:13 PM UTC
Duration
25m
Detected by Pingoru
Oct 21, 2024, 01:48 PM UTC

Affected components

Scans Processing

Update timeline

  1. identified Oct 21, 2024, 01:48 PM UTC

    We are currently investigating scan delays and timeouts during the policy check step of the UA in the app.whiteourcesoftware.com environment.

  2. resolved Oct 21, 2024, 02:13 PM UTC

    All scan delays have been resolved in app.whitesourcesoftware.com.