MendMD incident

SCA Scans delays on SAAS environment

Minor Resolved View vendor source →

MendMD experienced a minor incident on December 18, 2024 affecting Scans Processing, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 09:05 AM UTC
Resolved
Dec 18, 2024, 11:31 AM UTC
Duration
2h 25m
Detected by Pingoru
Dec 18, 2024, 09:05 AM UTC

Affected components

Scans Processing

Update timeline

  1. investigating Dec 18, 2024, 09:05 AM UTC

    We have identified a critical issue in SCA scanning in SAAS environment. Our team is currently investigating. More updates to follow.

  2. monitoring Dec 18, 2024, 10:32 AM UTC

    The issue has been resolved. We are now monitoring the system to ensure stability.

  3. resolved Dec 18, 2024, 11:31 AM UTC

    This incident has been resolved.