MendMD incident

SCA scans delays in app-eu.whitesourcesoftware.com

Minor Resolved View vendor source →

MendMD experienced a minor incident on March 5, 2025 affecting Scans Processing, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2025, 02:54 PM UTC
Resolved
Mar 05, 2025, 05:06 PM UTC
Duration
2h 12m
Detected by Pingoru
Mar 05, 2025, 02:54 PM UTC

Affected components

Scans Processing

Update timeline

  1. investigating Mar 05, 2025, 02:54 PM UTC

    We have identified delays with SCA scanning in app-eu.whitesourcesoftware.com. Our team is currently investigating and will provide more updates to follow.

  2. identified Mar 05, 2025, 03:22 PM UTC

    Our team has identified the cause of the delays and are working to resolve it. We appreciate your continued patience and apologize for any inconvenience.

  3. resolved Mar 05, 2025, 05:06 PM UTC

    The incident has been resolved.