Mendix incident

Mendix Portal degraded performance

Minor Resolved View vendor source →

Mendix experienced a minor incident on April 30, 2026 affecting Mendix Cloud Dedicated EU (Frankfurt) Sierra and Mendix Cloud EU (Frankfurt 2), lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 09:14 AM UTC
Resolved
May 01, 2026, 12:10 PM UTC
Duration
1d 2h
Detected by Pingoru
Apr 30, 2026, 09:14 AM UTC

Affected components

Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud EU (Frankfurt 2)

Update timeline

  1. investigating Apr 30, 2026, 09:14 AM UTC

    We are investigating issue with some customers missing application and access logs in Mendix Cloud EU (Frankfurt 2) and Mendix Cloud Dedicated EU (Frankfurt) Sierra regions. Live logging is functioning as expected.

  2. monitoring Apr 30, 2026, 02:55 PM UTC

    A fix has been implemented and we're monitoring the results.

  3. resolved May 01, 2026, 12:10 PM UTC

    The incident has been resolved. Application logs and access logs are available after the fix. Unfortunately we won't be able to recover the missing logs. We apologize for the inconvenience caused by this outage.