Affected components
Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud EU (Frankfurt 2)
Update timeline
- investigating Apr 30, 2026, 09:14 AM UTC
We are investigating issue with some customers missing application and access logs in Mendix Cloud EU (Frankfurt 2) and Mendix Cloud Dedicated EU (Frankfurt) Sierra regions. Live logging is functioning as expected.
- monitoring Apr 30, 2026, 02:55 PM UTC
A fix has been implemented and we're monitoring the results.
- resolved May 01, 2026, 12:10 PM UTC
The incident has been resolved. Application logs and access logs are available after the fix. Unfortunately we won't be able to recover the missing logs. We apologize for the inconvenience caused by this outage.
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