Mendix experienced a major incident on March 2, 2026 affecting Mendix Cloud Middle East (Bahrain), lasting 78d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 02, 2026, 05:48 AM UTC
We are experiencing some difficulties reaching the Middle East (Bahrain) region.
- identified Mar 02, 2026, 08:21 AM UTC
We have identified an issue with an upstream vendor due to a regional incident, causing applications in that region to be unavailable. Customers using the premium plan will not be affected. We will update the incident as events warrant.
- identified Mar 02, 2026, 03:39 PM UTC
We have identified an issue with an upstream vendor due to a regional incident, causing applications in that region to be unavailable. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored. As mentioned in our previous message customers using the premium plan are not affected. We will update the incident as events warrant.
- identified Mar 03, 2026, 03:53 PM UTC
The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored. We will update the incident as events warrant.
- identified Mar 04, 2026, 02:30 PM UTC
The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored. As mentioned in our previous message, environments using a premium resource pack are not affected. We will update the incident as events warrant.
- identified Mar 09, 2026, 09:15 AM UTC
The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored. We will update the incident as events warrant.
- identified Mar 10, 2026, 03:23 PM UTC
The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored. Expect Next Update: Friday March 13th 2026, 15:00 UTC
- identified Mar 13, 2026, 03:28 PM UTC
The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored. Expect Next Update: Monday March 16th 2026, 15:00 UTC
- identified Mar 17, 2026, 09:48 AM UTC
The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored. Expect Next Update: Friday March 20th 2026
- identified Mar 20, 2026, 02:52 PM UTC
The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored. Expect Next Update: We will only update again if there is actually an update. Subscribe to get updates automatically.
- identified Mar 27, 2026, 09:35 AM UTC
The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored. NOTE: Do not stop/restart your environment if it is currently still active and available. This advice applies to customers on the Premium plan. Expect Next Update: We will only update again if there is actually an update. Subscribe to get updates automatically.
- resolved May 20, 2026, 08:54 AM UTC
The conditions in the Middle-East have not changed since the last update. We have migrated most of our customers' workloads to alternate regions and are not accepting new applications for the Middle-East. As a result, we are resolving the incident for this region.