Mendix incident

Mendix Cloud Deployment degraded performance

Minor Resolved View vendor source →

Mendix experienced a minor incident on April 3, 2026 affecting Mendix Cloud Deployment, lasting 9d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 02:50 PM UTC
Resolved
Apr 13, 2026, 07:20 AM UTC
Duration
9d 16h
Detected by Pingoru
Apr 03, 2026, 02:50 PM UTC

Affected components

Mendix Cloud Deployment

Update timeline

  1. investigating Apr 03, 2026, 02:50 PM UTC

    We are investigating an incident with Mendix deployments across all regions. Customers may experience application startup failures and deployment errors when their application model contains log nodes with special characters (quotes, umlauts, or non-ASCII characters). Customers can temporarily resolve the problem by renaming log nodes in Mendix Studio Pro to use only ASCII characters (A-Z, a-z, 0-9, underscore, hyphen, space) and redeploying. This incident will be updated as events warrant.

  2. monitoring Apr 08, 2026, 02:23 PM UTC

    We have identified the issue and implemented a fix. We are closely monitoring the fix.

  3. resolved Apr 13, 2026, 07:20 AM UTC

    We haven't seen new issues related to this incident. The incident is resolved.