Mendix incident

Apps are not reachable

Major Resolved View vendor source →

Mendix experienced a major incident on May 12, 2026 affecting Mendix Cloud US-East and Mendix Cloud Deployment and 1 more component, lasting 2d 14h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 04:49 PM UTC
Resolved
May 15, 2026, 07:03 AM UTC
Duration
2d 14h
Detected by Pingoru
May 12, 2026, 04:49 PM UTC

Affected components

Mendix Cloud US-EastMendix Cloud DeploymentMendix Cloud EU (Frankfurt)Logging, Monitoring, and AlertingMendix Cloud Asia Pacific (Tokyo)BackupsMendix Cloud Free Tier EUMendix Cloud UKMendix Cloud IEMendix Cloud US-West

Update timeline

  1. investigating May 12, 2026, 04:49 PM UTC

    We are currently investigating the issue.

  2. identified May 12, 2026, 05:19 PM UTC

    We identified the root cause. The team is working on solving the problem.

  3. monitoring May 12, 2026, 05:56 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved May 15, 2026, 07:03 AM UTC

    This incident has been resolved.