Mendix experienced a major incident on May 8, 2026 affecting Mendix Cloud US-East and Mendix Cloud Dedicated EU (Frankfurt) Alfa and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Mendix Cloud US-EastMendix Cloud Dedicated EU (Frankfurt) AlfaMendix Cloud EU (Frankfurt)Mendix Cloud Dedicated US-West AlfaMendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Free Tier EUMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Middle East (Bahrain)Mendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud Middle East (UAE)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)Mendix Cloud EU (Frankfurt): GenAI ResourcesMendix Cloud Canada (Central): GenAI Resources
Update timeline
- investigating May 08, 2026, 12:52 PM UTC
We will be applying a security hotfix to our infrastructure across all Mendix Cloud regions this afternoon. No application restarts are required and no customer impact is expected.
- monitoring May 08, 2026, 03:53 PM UTC
We have applied a security hotfix to our infrastructure in all Mendix Cloud regions. We continue to monitor the systems.
- resolved May 08, 2026, 04:03 PM UTC
Our clusters continue to operate without any disruption after the hotfix was applied.