Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

Slack slowdown may impact Mend Live Chat support

Minor Resolved

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a minor incident on May 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 02:59 PM UTC
Resolved
Sep 29, 2020, 03:44 PM UTC
Duration
—
Detected by Pingoru
May 26, 2026, 02:59 PM UTC

Update timeline

  1. monitoring May 26, 2026, 02:59 PM UTC

    Mend is no longer affected by Slack slowdowns, and we have re-enabled our Live Chat support. We are continuing to monitor Slack's status page for confirmation of a full resolution. https://status.slack.com/2020-09/a95575940eb49d31

  2. monitoring May 26, 2026, 02:59 PM UTC

    We are continuing to monitor Slack's report of intermittent slowdowns. For the past hour, we have not noticed an impact, and Mend Live Chat has been functioning at full capacity.

  3. resolved May 26, 2026, 02:59 PM UTC

    The Slack slowdowns with the potential to impact Mend Live Chat support have been resolved. Mend Live Chat support has been functioning at full capacity for over 1.5 hours, and we do not anticipate any further interruption.

  4. investigating May 26, 2026, 02:59 PM UTC

    Mend Support utilizes Slack to receive and respond to Live Chats. Slack is currently reporting intermittent slow performance, so we are temporarily routing chat requests to an offline form. Our team is responding to offline requests immediately by email, and we will continue to monitor Slack's update page for further updates. https://status.slack.com/2020-09/a95575940eb49d31