Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident
Slack slowdown may impact Mend Live Chat support
Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a minor incident on May 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 26, 2026, 02:59 PM UTC
Mend Support utilizes Slack to receive and respond to Live Chats. Slack is currently reporting intermittent slow performance, so we are temporarily routing chat requests to an offline form. Our team is responding to offline requests immediately by email, and we will continue to monitor Slack's update page for further updates.
- resolved May 26, 2026, 02:59 PM UTC
Live chat has been up and running three hours without incident. As this time, we will resolve this, but we will continue to monitor for any disruption.
- monitoring May 26, 2026, 02:59 PM UTC
Slack is continuing to report intermittent slow performance. We have taken chat offline temporarily, but email requests through our chat function are being responded to immediately. We will continue to monitor Slack's update page for further updates. https://status.slack.com/2020-10/e8c094cc99aabf64
- monitoring May 26, 2026, 02:59 PM UTC
Mend Support utilizes Slack to receive and respond to Live Chats. Slack is currently reporting intermittent slow performance. We are monitoring our chat channel for these issues. If you experience any difficulty, please email [email protected] for immediate assistance. Our team is responding to offline requests immediately by email, and we will continue to monitor Slack's update page for further updates.
- monitoring May 26, 2026, 02:59 PM UTC
We have put chat back online and we are continuing to monitor for any latency. Users can still email [email protected] with any difficulty. We will continue to monitor Slack's update page for further updates.