Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

Vendor Performance Impacts to Mend Live Chat Support

Minor Resolved

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a minor incident on May 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 02:59 PM UTC
Resolved
Jan 19, 2021, 11:05 PM UTC
Duration
—
Detected by Pingoru
May 26, 2026, 02:59 PM UTC

Update timeline

  1. monitoring May 26, 2026, 02:59 PM UTC

    We are continuing to monitor for any further issues.

  2. monitoring May 26, 2026, 02:59 PM UTC

    Chat appears to be functioning without issue. We are continuing to monitor for ongoing impacts related to Slack's downtime, but have not seen any user impact recently.

  3. resolved May 26, 2026, 02:59 PM UTC

    This incident has been resolved.

  4. investigating May 26, 2026, 02:59 PM UTC

    Mend utilizes Slack to receive and respond to live chats sent from our platform. We are currently investigating issues we are experiencing with Slack, and we are temporarily routing live chats to our offline request form. All users requesting assistance will receive responses from our support team via email until we are confident with resuming instant live chat support. We will provide updates as we know more, and we will be monitoring the Slack update page here: https://status.slack.com/