Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

SSO Login is Currently Down

Critical Resolved View vendor source →

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a critical incident on February 4, 2023 affecting SSO, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2023, 04:49 PM UTC
Resolved
Feb 04, 2023, 07:13 PM UTC
Duration
2h 24m
Detected by Pingoru
Feb 04, 2023, 04:49 PM UTC

Affected components

SSO

Update timeline

  1. investigating Feb 04, 2023, 04:49 PM UTC

    Development is actively investigating an issue where users who login via SSO are not able to log into Mend at this time. If you do not log into Mend through SSO, then you will not be impacted.

  2. identified Feb 04, 2023, 05:47 PM UTC

    We have identified the potential cause of this issue and are actively working on a fix for it.

  3. monitoring Feb 04, 2023, 06:14 PM UTC

    A fix has been implemented for the SSO login issue and we are actively monitoring the situation. We will provide a Root Cause Analysis (RCA) as soon as possible.

  4. resolved Feb 04, 2023, 07:13 PM UTC

    The issue relating to logging in with SSO has been resolved. We will post a Root Cause Analysis (RCA) as soon as possible.