Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

Issue reported by NetDirector

Major Resolved View vendor source →

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a major incident on October 6, 2023 affecting Imports and Payment Capture / Transactions and 1 more component, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2023, 02:49 PM UTC
Resolved
Oct 06, 2023, 04:58 PM UTC
Duration
2h 8m
Detected by Pingoru
Oct 06, 2023, 02:49 PM UTC

Affected components

ImportsPayment Capture / TransactionsEHR Integration

Update timeline

  1. identified Oct 06, 2023, 02:49 PM UTC

    NetDirector is reporting an outage affecting Mend Integration updates. They are working on the issue at this time. This impacts messages sent between Mend and your EHR. If you do not use NetDirector for integration this should have no impact on your organization.

  2. monitoring Oct 06, 2023, 04:22 PM UTC

    We have received word from NetDirector that the issue is resolved. We are currently reprocessing appointments with successful integration messages.

  3. resolved Oct 06, 2023, 04:58 PM UTC

    This incident has been resolved by NetDirector and all errors from the outage have been reprocessed.