Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident
Redox reported temporary filtering issues
Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a minor incident on October 24, 2023 affecting EHR Integration, lasting 1d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 24, 2023, 07:39 PM UTC
An integration partner, Redox, has reported a now-resolved incident regarding customer-maintained dashboard filters. The incident began on their end at 2:46 PM Eastern time. You can find their status updates for this incident here: https://status.redoxengine.com/incidents/yj1y4vp214x9 If your organization utilizes Redox for an integration with Mend, you may have been affected by the incident on their end. We are working now to automatically reprocess these integration messages.
- identified Oct 25, 2023, 12:52 PM UTC
We are still awaiting a resolution from Redox. The issue is reportedly resolved on their end, but appointments are still awaiting reprocessing with their input. We will update this status when those are reprocessed.
- resolved Oct 26, 2023, 12:17 PM UTC
This incident has been resolved. Appointments have been reprocessed by Redox as of 4:36 pm on 10/25.