Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

Slowness with Logging Into the Portal

Notice Resolved View vendor source →

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a notice incident on January 26, 2024 affecting SMS Text Message Notifications and Login Page and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2024, 03:25 PM UTC
Resolved
Jan 27, 2024, 03:44 PM UTC
Duration
1d
Detected by Pingoru
Jan 26, 2024, 03:25 PM UTC

Affected components

SMS Text Message NotificationsLogin PagePatient-Facing LinksEHR Integration

Update timeline

  1. investigating Jan 26, 2024, 03:25 PM UTC

    We are investigating reports of slowness logging into the portal. We are actively investigating. Sometimes it appears that refreshing the webpage appears to resolve the issue.

  2. monitoring Jan 26, 2024, 04:12 PM UTC

    A fix has been implemented and the portal appears to be fully functional at this time. Please report any continued issues to Support via Tech Support or [email protected].

  3. investigating Jan 26, 2024, 06:46 PM UTC

    We are receiving reports again of issues within the platform and are actively investigating.

  4. investigating Jan 26, 2024, 08:15 PM UTC

    We are continuing to investigate all reported issues.

  5. monitoring Jan 26, 2024, 09:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 27, 2024, 03:44 PM UTC

    This incident is resolved.