Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

Portal Delays

Minor Resolved View vendor source →

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a minor incident on May 19, 2022 affecting Video Sessions and Login Page and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2022, 07:10 PM UTC
Resolved
May 19, 2022, 07:19 PM UTC
Duration
8m
Detected by Pingoru
May 19, 2022, 07:10 PM UTC

Affected components

Video SessionsLogin PageSchedulingConnection LoggingDigital FormsConnection TestSecure Messaging"Green Light" Patient Connection IndicatorAdd or Update User AccountsPhone Dialer

Update timeline

  1. identified May 19, 2022, 07:10 PM UTC

    Our development team has identified an issue causing delays to occur in the Mend portal, and we hope to have everything resolved as quickly as possible. Please refresh and try again in a few minutes. We appreciate your patience.

  2. identified May 19, 2022, 07:11 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 19, 2022, 07:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 19, 2022, 07:19 PM UTC

    This incident has been resolved.