Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

LiveChat Vendor Incident

Minor Resolved View vendor source →

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a minor incident on August 8, 2024 affecting Live Chat Technical Support, lasting 17h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 07:04 PM UTC
Resolved
Aug 09, 2024, 12:41 PM UTC
Duration
17h 37m
Detected by Pingoru
Aug 08, 2024, 07:04 PM UTC

Affected components

Live Chat Technical Support

Update timeline

  1. identified Aug 08, 2024, 07:04 PM UTC

    Mend Chat Support is currently unavailable due to an issue with our LiveChat vendor: https://status.livechat.com/ They are currently working on a fix for this issue. If you need technical support, we'd be happy to assist at [email protected]. We'll be sure to let you know when LiveChat has resumed functioning.

  2. monitoring Aug 08, 2024, 07:42 PM UTC

    We have resumed normal functioning of Mend Technical Support Chat. While we have not yet received an update from our vendor, our Support chat is functioning and we're ready to help you with whatever you need. You can follow LiveChat's status here: https://status.livechat.com/ We thank you for your patience while they address the issue.

  3. resolved Aug 09, 2024, 12:41 PM UTC

    This incident has been resolved.