Notice: Zoom Connectivity Issues

Update timeline

1. identified Apr 16, 2025, 08:13 PM UTC

   We want to make you aware that Zoom is currently experiencing technical issues that may impact your ability to connect to visits on our platform that use Zoom. Our team is actively monitoring the situation, and we're awaiting further updates from Zoom. In the meantime, you can stay informed using the following resources: Zoom’s official status page: https://status.zoom.us/ Alternative status tracker (if Zoom’s page is unavailable): https://downdetector.com/status/zoom/ As soon as Zoom provides more information or a resolution, we’ll promptly update our own system status to keep you informed. If you have any questions or need assistance, please don’t hesitate to reach out to us at [email protected]. We’re here to help. Thank you for your patience and understanding. — The Mend Team

2. monitoring Apr 16, 2025, 09:16 PM UTC

   Zoom has reported that service has been restored. They are continuing to monitor the issue- as are we. Zoom’s official status page: https://status.zoom.us/ Alternative status tracker (if Zoom’s page is unavailable): https://downdetector.com/status/zoom/ We’ll continue to update our own system status to keep you informed. If you have any questions or need assistance, please don’t hesitate to reach out to us at [email protected]. — The Mend Team

3. resolved Apr 17, 2025, 12:51 PM UTC

   This incident has been resolved by Zoom. You can review the details of the incident here for more information: https://status.zoom.us/incidents/pw9r9vnq5rvk Thank you for your patience while we awaited vendor resolution. -The Mend Team